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East West Polytechnic
Campus Feedback Portal
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Help & Support Guide

Everything you need to know about using the Campus Feedback Portal

What is this Portal?

The East West Polytechnic Campus Feedback Portal is an official platform where visitors, students, and staff can share their honest feedback about campus facilities, academic services, and the overall learning environment. Your feedback is used directly by the management to make improvements and ensure a better experience for everyone.

How to Fill the Feedback Form

1
Select Your Role

Start by choosing who you are — Visitor (guest/prospective student), Student (currently enrolled), or Staff (faculty/non-teaching). This determines which feedback categories you will see.

2
Enter Your Details

Visitors can optionally enter their name and email. Students must enter their full name and Student ID. Staff must enter their name and Staff ID / Department name.

3
Click Continue to Ratings

After selecting your role, click the "Continue to Ratings" button to proceed to the rating form.

4
Rate Each Category

You will see several feedback categories relevant to your role. Each category has 4–5 specific aspects. Click the stars (1 = Poor, 5 = Excellent) to rate each aspect.

5
Add Optional Comments

Below each category, there is an optional text box where you can add detailed comments or suggestions. You can also add general comments at the bottom.

6
Give an Overall Rating

At the bottom of the form, rate your overall campus experience from 1 to 5 stars. This is required before you can submit.

7
Submit Your Feedback

Click the "Submit Feedback" button. You will see a confirmation page with a summary of your ratings if submission is successful.

Understanding the Star Rating

1 ★
Poor
Highly unsatisfactory, needs immediate attention
2 ★★
Below Average
Below expectations, significant improvements needed
3 ★★★
Average
Meets basic expectations, some improvements needed
4 ★★★★
Good
Above average, minor improvements can be made
5 ★★★★★
Excellent
Outstanding, exceeds all expectations

Who Should Fill This Form?

Visitor

Campus guests, parents, prospective students, industry visitors, or anyone who has visited EWP. Rates: Canteen, Security, Lab Facilities, Infrastructure.

Student

Currently enrolled students at East West Polytechnic. Rates: Teaching Quality, Lab Facilities, Administrative Services, Activities & Events.

Staff

Faculty members and non-teaching staff of EWP. Rates: Department Performance, Students' Behaviour, Classroom Technologies.

Frequently Asked Questions

Is my feedback anonymous?

Yes. Your feedback is completely anonymous. Only the name and ID you provide will be visible to administrators, and they are optional for Visitors. No personal tracking is done.

Can I submit feedback more than once?

Yes, you can submit feedback multiple times. However, we encourage thoughtful, honest feedback rather than repeated submissions.

What happens after I submit?

Your feedback goes directly to the EWP management system. Administrators review the feedback regularly to identify areas for improvement and take necessary action.

Why do I need to rate all aspects?

All rating items are required to ensure complete and useful feedback. This helps us understand specific areas of concern and success across each category.

I made a mistake — can I edit my submission?

Once submitted, feedback cannot be edited. If you made a significant error, please submit a new response with a note in the comments section.

My feedback form is not opening — what should I do?

Try refreshing the page. If the issue persists, clear your browser cache or try a different browser. Ensure JavaScript is enabled in your browser settings.

How long does it take to fill the form?

The feedback form typically takes 3–7 minutes to complete. Take your time to give honest and thoughtful ratings.

Still Need Help?

Contact the EWP administrative office

Location
Anjana Nagar, Bengaluru, Karnataka
Institution
East West Group of Institutions (EWGI)
Established
2008 | 20-Acre Green Campus
Recognition
Approved by AICTE, Govt. of Karnataka
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